Thursday, May 23, 2013

Use A Free Account and Start Developing for Service Cloud Console and Open Cti

Got some emails from some developers, thanks for the feedback. It seems that a lot of people may not know a developer account is totally free. You can sign up for a developer org here.

With the account, you'll then follow the instructions to setup service cloud console. Remember to make the app available to your user account like this (Create -> Apps -> [Edit] Sample Console):



Once you have the service cloud console app created, you can follow the instruction to setup open cti:
Setup Open CTI Call Center and Developer Environment

You may also find our How To Build An Open Cti Integration From Scratch series useful.

Happy developing.

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